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Privacy Policy

The Freestore Foodbank does not sell or commercially make available any specific information about its users or members other than in aggregate form, except in cooperation with law enforcement bodies in regards to content violations or violations of applicable laws.

What Information We Collect and How We Use That Information:
Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers.

Internet Protocol Address:
We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze Site usage and trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Site, respond to your inquiries, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of "Cookies":
Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.  By accepting this Privacy Policy, you specifically agree to our use of cookies.

Security:
All information provided to the FreestoreFoodbank is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of the FreestoreFoodbank. Unfortunately, however, no data transmission over the Internet is 100 percent secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Disclosure:
We may disclose personally identifiable information in response to legal process for example, in response to a court order or a subpoena.  We also may disclose such information in response to a law enforcement agency's request or where we believe it necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.  Agents and contractors of the FreestoreFoodbank who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for the FreestoreFoodbank.  Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Correcting Information:
Upon request, we will provide you with access to the information we maintain about you, including contact information. You may correct and update this information by providing us with the correct information.

Other Web Sites:
Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which the FreestoreFoodbank has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.  We have no control over information that is submitted to, or collected by, these third parties.

Return/Cancelation Policy:

You may need to cancel a donation.  Here's how:  Contact our FreestoreFoodbank Development Department at kmiller@freestorefoodbank.org or (513) 482-7546 and they will request some information and handle your cancellation.  For quickest assistance, please have the details of your transaction ready when you contact us.

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1141 Central Parkway, Cincinnati, OH 45202 tel: 513.482.4500
Freestore Foodbank © 2015 All rights reserved.